Particulars
Since 1963, Icare has been designing customized products in warranty, maintenance, assistance and services for the customers of automotive professionals.
Your satisfaction is our goal
Our Customer Relations Department supports you on a daily basis in understanding your contracts and managing administrative requests. As mechanical breakdown experts, our 13 customer advisors assist you in the event of a breakdown, handle event requests, settle repair bills and unlock you in tricky situations.
7 000 monthly calls
85% of cases processed in less than 3 minutes
Do you have a question?
FAQ
Find the most frequently asked questions to our Customer Relations Service.
The Mobicar Client Area
Go to your Mobicar Client Area to consult all the information and documents related to your contract and proceed with the administrative procedures.
Do you have a claim?
The satisfaction of our customers is at the heart of our concerns. If we do not achieve our goal, we would like to collect your questions or reasons for dissatisfaction. For this, please consult the 3 possibilities of recourse that we put at your disposal by clicking here.