Who we are
Icare, a subsidiary of BNP Paribas Cardif, has been in the market for mechanical breakdown warranty and maintenance contracts for over 40 years. Icare supports its partners (manufacturers, distribution groups and financial institutions) in designing tailor-made 100% offers tailored to their customers’ needs (covers, maturities, kilometrages, interfaces).
Since 2016, Icare has become the international centre of expertise for BNP Paribas Cardif subsidiaries worldwide, covering the mechanical breakdown warranty and maintenance contract businesses. Our Icare offers are a reflection of our ambitions: more accessible and adaptable solutions for all vehicles to ensure tomorrow’s mobility today.
Our international presence
ICARE in: Czech Republic, France, Italy, Portugal and Spain
Our know-how
Building on our partnership culture, we support our partners in creating innovative solutions to enrich the relationship between distributors and their customers.
Our expertise in the automotive market enables us to operate, on an as-needed basis, in both brand and white with our various partners:
- Car Markers
- Distribution Groups
- Financial Compagnies
Our expertise
800 000 contracts in stock
165 000 files per year
400 000 incoming calls
Our Operational Platform based in Le Mans accompanies you on a daily basis as required:
Customers Relationship Service
- 13 qualified client advisers
- Daily relationship with car dealer
- Explication des services aux clients finaux, au nom du client
- Management of derogations
- Unlocking sensitive situations
Technical Platform
- 50 skilled motor vehicle technicians
- Processing of claims and approval of claims
- Assistance in case of breakdown
- Monitoring compliance with contractual conditions
- Payment of repair invoices